BrianneVillanoNov 30, 20222 minCustomer Experience Resources I RecommendThere are the typical books that everyone talks about in Customer Support: Zappos, Delivering Happiness and The Nordstrom Way. They are...
BrianneVillanoNov 30, 20222 minMy Very Own DinosaurAs a part of an interview process for a job, I was once asked the following question: If you could create your very own dinosaur...